FAQ

Parking sessions

• How to start and stop a parking session?
• How to start a pro-account parking session?

Parking data

• How do I change the parking data
• Is it possible to change the data of a current parking session?

End of parking notifications

• How to enable and disable end of parking custom reminder notifications?
• Are end of parking reminder notifications free of charge?

End of the parking session

• What are the end of parking options?
• Can you stop a parking session that automatically ends within a predefined time?

Colours on the map

• What do the colours on the Seety parking map represent?
• Why is there no colour on the Seety parking map?

Reminders and notifications

• Why don't I get a notification that an agent is nearby?
• Why don't I get reminders concerning the time limit of my parking?

Parking information

• What parking information is available in Seety?
• Where can I find the parking information?

My maps

• What's the «My maps» menu?
• How do I display information about a residential zone?

• How much amount the transaction fees to start a parking session?
• What are the different means of payment?
• How can I change my payment methods?
• How can I view an overview of my transactions?
• The amount invoiced is not correct. What can I do?
• The amount charged is higher than the amount of my transaction.
• Why can't I do a parking transaction anymore?
• Why is the transaction amount €0.10 when I used a coupon to pay?

• How do I access my account?
• How to activate your pro account ?
• I lost my password. What can I do?
• How do I change my password?
• How do I change the data I entered during registration?
• Why is my account blocked?

• What's the Seety service?
• What are the advantages of the Seety service?
• What are the advantages of paying for parking with Seety?
• Is the Seety service free?
• Where is the Seety service active?
• Credits
• Contact us

• How to register?
• The data entered during registration is not correct. What can I do?